Phone survey

I have observed a minor tendency for people to use their blogs to have a moan about poor service and annoying companies. I'm sure this is very cathartic (Alan) - and no, I won't be going to Vision Express, Jonny - but here is a positive story to provide a bit of balance.

Just now the phone rang and it was someone asking for ten minutes of my time to comment on my recent experience of opening accounts with F&C Asset Management. Basically I've opened trust accounts for each of the kids and needed somewhere where I could put the government vouchers for Mads and Max but also open something very similar for Dominic who was born before such things existed. Normally I refuse to do phone surveys and put the phone down muttering about people interrupting my precious free time etc etc but today I didn't.

Instead I sat through ten minutes of not very interesting questions, giving not very interesting answers. And then the nice man said that the company would like to give £15 to a charity on my behalf to say thank you for my time and gave me a choice of the NSPCC or Cancer Research. As Max would say, "How good is that?"